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Rate limits
https://docs.importexportapi.com/rate-limits
Rate limiting protects the API from bursts; it is separate from your credit quota. Exceeding it returns 429 with a Retry-After header.
429 response
{
"error": "rate_limit_exceeded",
"message": "Rate limit exceeded",
"request_id": "8f3c2a1e-5b7d-4c9a-9e2f-1a2b3c4d5e6f"
}Per-key sliding window. Exceeding it returns 429.
How to handle it
- Read
Retry-After(seconds) and wait at least that long. - Retry with exponential backoff and jitter; cap at 3 attempts.
- Spread bulk work over time instead of bursting; parallelism rarely beats the per-key limit.
- A
403 quota_exceededis different: your credit balance is exhausted. Top up in the dashboard.
Need a higher limit? Contact us from the dashboard with your key prefix and expected throughput.